Photo & Video Shoot Terms
1. Scheduling Your Residential Photo or Video Shoot
To book a residential photo or video shoot, complete the online booking form above. After the form is submitted, you will receive an email confirmation. Once the date and time have been confirmed, the appointment will be considered booked.
Typical residential photo shoots take approximately 1–3 hours, depending on the size of the property, number of rooms, and services requested. Photos are typically available within 48 hours. Videos are typically available within 2–3 days.
2. The Photo or Video Shoot
The photographer will make a reasonable effort to remove small, stray objects when appropriate; however, this does not include making beds, cleaning, dusting, moving large or heavy items, or rearranging furniture. The photographer may adjust blinds, shades, curtains, and lighting as necessary to photograph the property.
The photographer will photograph the significant features of the property at their professional discretion unless the Client requests specific features or areas in advance.
Clients are expected to have the property clean and prepared before the scheduled appointment. Please review the Home Prep Guide before the photographer's arrival.
The Client is responsible for providing a safe working environment free from unnecessary interruptions. Pets must be secured away from the photographer, and children must be supervised and kept clear of areas being photographed. Whenever possible, residents should vacate the property during the shoot.
3. Cancellation, No-Show & Inclement Weather
If cancellation or rescheduling is necessary, please provide at least 24 hours' notice. Appointments cancelled within 24 hours of the scheduled shoot may be subject to a $100 cancellation fee.
If access to the property cannot be provided within 30 minutes of the scheduled appointment, the appointment may be considered a no-show and subject to a $100 no-show fee. Every reasonable effort will be made to accommodate rescheduling.
Cloudy conditions generally do not require rescheduling. However, weather conditions such as flooding, high winds, rain, heavy fog, or snow may require the shoot to be rescheduled. When weather prevents photography, a new appointment will be scheduled at the earliest mutually available time.
4. Photo & Video Delivery
After the images and/or videos have been edited and prepared for delivery, they will be provided through Google Drive or another online delivery platform. Images and videos will be released after full payment has been received.
Any special photography or video requirements should be provided to the photographer before the scheduled shoot. Delivered files will be retained by Ken Fine Photography, LLC for up to 12 months following delivery. Clients are responsible for downloading their files and maintaining their own backups. Ken Fine Photography, LLC cannot guarantee the availability of files after the 12-month retention period.
5. Rights & Usage
Images and videos produced for a listing agent, broker, builder, property manager, home stager, designer, or homeowner may be used by the Client for marketing the photographed property and for the Client's own business promotion.
The Client's brokerage or parent company may also use the images and videos for the purpose of marketing the specific property photographed.
The license for real estate listing media remains valid while the Client is actively marketing the property and ends when the property is sold or the listing is transferred to another agent or company.
6. Copyright, Ownership & Third-Party Use
Copyright and ownership of all photographs and videos remain with Ken Fine Photography, LLC. The Client receives a non-exclusive, non-transferable license to use the delivered media for the purposes described above.
The license does not transfer to third parties, including architects, builders, stagers, designers, property managers, sellers, buyers, subsequent listing agents, or other businesses unless written permission is provided by Ken Fine Photography, LLC.
Images and videos may not be sold, transferred, provided to, or reused by a new listing agent, property management company, or other third party without written permission from Ken Fine Photography, LLC.
Ken Fine Photography, LLC reserves the right to use photographs and videos for its portfolio, website, social media, advertising, and other promotional purposes.
7. Payment Terms
Payment is due at the time services are rendered. Checks and major credit cards are accepted. Checks should be made payable to Ken Fine Photography, LLC.
Photos and videos will be released after payment has been received in full. Applicable North Carolina sales tax will be added to invoices.
These terms and conditions are governed by and construed in accordance with the laws of the State of North Carolina.